Giovanni Campolongo is a Senior Market Segment Manager at Hamilton Bonaduz AG's Process Analytics Business Unit, specializing in business development for Biotech, Pharma, and Food industries. With a strong focus on customer satisfaction, he is responsible for product development, sales coaching and customer support. As a GMP coach, Giovanni ensures process analyzers' compliance with guidelines and regulations such as GAMP 5 or CFR 21 part 11. Known for solving complex challenges, he contributes to Process Analytics effort to deliver pioneering sensor technology to solve biopharma challenges.