Francis Jones is a senior director in the consultancy, innovation, and strategy group. His role is focused on supporting clients in developing strategies and trial designs focused on reducing patient burden and enhancing trial participation. A key approach to achieving this is incorporating digital and decentralized solutions (DCTs) into the study design and delivery strategy. Francis has more than 21 years’ experience working for pharma and CRO companies in a variety of roles, including operational and strategic leadership roles. He has led trial delivery across all study phases and across multiple indications and therapeutic areas (including rare disease and orphan indications), as well as working on successful new drug submissions and interactions with health authorities.